Shipping Policy:

Thank you for shopping with H1 Goalkeeping! We are committed to delivering your order as quickly and securely as possible. Below are the details of our shipping policy:

1. Processing Time:
Orders are processed within 1-5 business days, Monday to Friday, excluding holidays. Once processed, you will receive a confirmation email with tracking information.

2. Shipping Methods:
We offer various shipping methods to meet your needs. Standard and expedited shipping options are available at checkout. Shipping costs are calculated based on your location and the selected shipping method.

3. Delivery Times:

• Domestic Orders (within the USA): Estimated delivery time is 3-7 business days depending on the selected shipping method.

• International Orders: Delivery times vary based on location but can range from 7-21 business days.

4. Shipping Costs:
Shipping costs are calculated at checkout based on the destination and the weight of the products. Free shipping may be available for certain promotions or orders over a specified amount.

5. Tracking:
Once your order ships, you will receive an email with tracking information to monitor the progress of your delivery.

6. Lost or Damaged Items:
If your item is lost or damaged during shipping, please contact us immediately at info@h1goalkeeping.com, and we will assist you in resolving the issue.

7. Customs and Duties:
For international orders, the recipient is responsible for any customs duties, taxes, or fees incurred during delivery. Please check with your local customs office for more information.

8. Address Accuracy:
Please ensure that your shipping address is accurate. H1 Goalkeeping is not responsible for delays or lost items due to incorrect addresses provided by the customer.

9. Hand Delivery:
If you are in the Northeast portion of Ohio there is a POSSIBILITY of hand delivery. In order for hand delivery to be possible, be sure to reach out to info@h1goalkeeping.com, and we will be sure to figure out a plan to deliver your package in a more orderly manner.

For any additional questions, feel free to reach out to our customer service team at info@h1goalkeeping.com.